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5招提升交流技巧 2012年12月27日 14:37:48

5 Ways to Improve Your Communication Skills

1. Never talk over people.

This demonstrates a real lack of respect. By talking over someone what you’re basically saying is “I don’t care what you’re saying—what I have to say is more important”.

1、不要打断别人

    这样会显得极不尊重。打断别人就好像在说”我不关心你所说的——我要说的才更重要“。

2. Don’t finish other people’s sentences.

I used to do this a lot thinking I was helpfully finishing people’s sentences for them. Wrong. Research has shown by doing this you are dis-empowering the other person because you are taking control of the conversation, so bite your tongue!

 2、不要替别人完成他的话

    我过去常常这样做,以为帮助别人说完他的话是很有帮助的。错。研究表明这样做是在抢夺对方说话的权利,因为你在掌控整个谈话。所以,管好你的嘴巴!

3. Paraphrase.

If you want to show that you have really understood someone, then paraphrasing a great tool. All you do is repeat back to someone what they have just said, before you comment yourself. Here’s an example: “So Barney, what I’m hearing is that results are the number one objective for you right now and we need to find some fast solutions for you?&rdq

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